We handle account, billing, subscription, and product questions by email.
Email support@textnityai.com for login issues, billing questions, subscription cancellation support, top-up credit problems, and product bugs.
Email privacy@textnityai.com for privacy requests, GDPR questions, account deletion requests, or data-related concerns.
To speed up resolution, include your account email, the page where the issue happened, the approximate date and time, and any relevant transaction or subscription reference.
Support requests typically cover login/OTP delivery, dashboard issues, AI detection or humanization workflow problems, payment confirmations, subscription renewals, and wallet credit discrepancies.
Before contacting us, you may also want to review the Privacy Policy, Terms of Service, and FAQ.